Privacy Policy

1. Introduction

Fieldmentorz ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Data We Collect

We may collect and process the following personal data:

• Identity and contact data — your name and email address, provided at the point of registration or sign-in.
• Usage data — information about how you interact with the Platform, including pages visited, assessments completed, and time spent.
• Technical data — your IP address, browser type and version, device identifiers, and operating system.
• Performance data — test scores, attempt history, and progress records generated through your use of the Platform.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To create and manage your account and authenticate your identity;
• To deliver and personalise the learning experience on the Platform;
• To monitor and analyse usage patterns in order to improve the Platform;
• To communicate with you regarding your account, updates, or changes to our policies;
• To fulfil any legal obligations to which we are subject.

4. Legal Basis for Processing

We process your personal data on the following legal bases under applicable data protection law:

• Contractual necessity — to provide you with access to and use of the Platform;
• Legitimate interests — to improve and secure the Platform and our services;
• Legal obligation — where processing is required to comply with applicable laws or regulations;
• Consent — where you have given us explicit permission to process your data for a specific purpose.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating the Platform (such as authentication and hosting providers), strictly on a need-to-know basis and subject to appropriate data processing agreements. We require all third parties to respect the security of your data and to treat it in accordance with applicable law.

6. Use of Artificial Intelligence

Fieldmentorz utilises artificial intelligence ("AI") technologies in the creation, curation, and review of educational content available on the Platform, including but not limited to practice questions, test materials, and study notes. While AI-assisted review is employed to support content quality, it may not detect all errors, inaccuracies, or omissions.

Fieldmentorz accepts no responsibility or liability for any inaccuracies, errors, or omissions in content that has been generated or reviewed with the assistance of AI. All content is provided for general educational purposes only and should not be regarded as a substitute for professional advice or officially accredited study materials. Users are advised to independently verify any information obtained through the Platform.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. Upon account deletion or a formal request for erasure, your personal data will be removed from our systems within a reasonable timeframe, subject to applicable legal obligations.

8. Data Security

We employ appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security. We encourage you to use a strong, unique password and to sign out of your account when using shared devices.

9. Your Rights

Subject to applicable data protection legislation, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you;
• Right to rectification — to request correction of inaccurate or incomplete data;
• Right to erasure — to request deletion of your personal data in certain circumstances;
• Right to restriction — to request that we limit the processing of your data;
• Right to data portability — to receive your data in a structured, machine-readable format;
• Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at support@fieldmentorz.com. We will respond to all legitimate requests within 30 days.

10. Cookies

The Platform may use cookies and similar tracking technologies to enhance your experience, maintain your session, and analyse usage patterns. You may configure your browser to refuse cookies; however, doing so may affect the functionality of certain parts of the Platform.

11. Changes to This Policy

We reserve the right to update, modify, or replace this Privacy Policy at any point in time, at our sole discretion, to reflect changes in our practices, applicable legal requirements, or for any other reason. Changes may be made with or without prior notice. It is your responsibility to review this Privacy Policy periodically for any updates. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised policy.

12. Contact

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact us at support@fieldmentorz.com.